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SignLive
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hello@signlive.co.uk

For Businesses / Organisations

Connect with deaf customers and employees.

Some Benefits of Using SignLive

Reach New Customers

With an estimated 150,000 BSL users in the UK there could be a segment of the market you have never been able to reach before. Offering a way to communicate with the Deaf community could pay dividends for your business. Organisations who use SignLive also benefit from free listings in our Community Directory, placing your logo in front of thousands of potential new customers.

Support Deaf Employees

Deaf people in the UK suffer from higher levels of unemployment compared to the national average. Organisations who wish to make their recruitment and training practices more inclusive can utilise SignLive’s online interpreting service for staff members. The ability to have ad-hoc meetings can also make the workplace much more efficient and inclusive for deaf employees.

Increased Accessibility

Accessibility is important. Give your deaf customers the option to call you when they need to. Since SignLive is 24/7 you can give your deaf customers parity with your hearing customers, matching your current opening hours.

Comply With Legislation

SignLive can also help your organisation meet its Corporate Social Responsibility aims and comply with any relevant legislation such as the Equality Act (2010).

Our Strengths

24/7, 365 days per year

Many businesses have extended their customer service hours to reflect changes in the attitudes and routines of their customers. The ability to contact organisations outwith standard opening times is paramount to attracting and retaining customers and this level of service should be extended to deaf community. With SignLive, your organisation can have on-demand interpreting to match your current opening hours including public holidays. We are open whenever you are.

Qualified, Experienced and Vetted Interpreters

All of our BSL interpreters are highly experienced and fully qualified. As a minimum standard, interpreters have at least three years of experience and all are NRCPD registered. Every interpreter is screened and vetted before joining SignLive with our Managing Director personally approving each new member of the team. We set such high standards knowing that our commercial clients’ brand and reputation is on the line. As a first point of contact for your deaf customers our friendly and helpful interpreters will leave a great first impression.

Cost-effective and Easy to Manage

We have a variety of packages available for public and private sector clients. All packages come with an online dashboard as standard to manage your minutes and budget for the future. For larger organisations, packages can be split between departments and each one monitored from a central login.

Plus free listing in our Community Directory!

Uses for SignLive

Take calls from BSL users

Deaf people in the UK suffer from higher levels of unemployment compared to the national average. Organisations who wish to make their recruitment and training practices more inclusive can utilise SignLive’s online interpreting service for staff members. The ability to have ad-hoc meetings can also make the workplace much more efficient and inclusive for deaf employees.

Meet with BSL users in person

Provide equal access to your customer service team using SignLive. The introduction of email and live chat options have improved choices for customers but for many British Sign Language (BSL) users, a call is still the prefered option. BSL is a distinct language from English and for many users, whose first language is BSL, written forms of contact can be harder to navigate. With SignLive, customers are connected to an experienced interpreter who relays the call on to a number of your choosing meaning calls from SignLive can be handled just like any other.

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What's Next?

If you’re ready to try SignLive at your organisation then click ‘Book a Demo’ below.

Book a Demo

If you need a little more convincing as to why we are the right choice, then take a look at the link below.

Why SignLive?

Get In Touch With Us?









Contact Details

Call Us 0330 822 0288

Email Us hello@signlive.co.uk

Edinburgh Office SignLive
One Lochrin Square
92 Fountainbridge
Edinburgh
EH3 9QA

London OfficeSignLive
37th Floor
One Canada Square
Canary Wharf, London
E14 5AA

Yorkshire OfficeSignLive
11 The Crescent
Selby, York
YO8 4PD